About the Company:

Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don’t just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved.

Responsibilities:

• Identify prospective clients by thoroughly reviewing our internal database.

• Initiate contact with potential prospects to gather essential information regarding their relocation needs, subsequently transferring them to the appropriate sales representative.

• Create comprehensive moving profiles and maintain accurate customer information within our internal software systems.

• Collaborate with the outside sales department to coordinate on-site visits with relocation specialists.

• Effectively manage data for new and prospective customers, ensuring all information is meticulously logged into the system with precision and consistency.

Requirements:

• Previous experience in customer service or sales role.

• Proficiency in managing high call volumes and the ability to excel under pressure.

• A strong work ethic, enthusiasm, and a professional demeanor.

• Exceptional verbal and written communication skills.

• Availability to work on Saturdays and Sundays.

• Flexible availability to accommodate varying schedules.

*Shifts starts from 10:00 AM EST to 12PM EST including Saturdays and Sundays. Expected 40-50h work week.